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CONCESSION CORNER

SIGN, SIGN, EVERYWHERE A SIGN!
Good signage is part of running a modern business that deals with the public, particularly in the family entertainment business. Signs not only inform and direct the public, but also deal with the issue of risk management and can reduce liability exposure. There is no greater need for good signage than in the concession kart business.

In the past, good quality signage was often expensive and often lacked important graphics. Today, many concession kart companies offer a full line of kart track signs at economical prices. These signs deal with most issues and problems inherent in the FEC business, such as; No Bumping, Remain Seated, Seat Belts, No U-Turns, One Lap to Go, Proceed into the pit area, warnings dealing with good health issues, back problems, and pregnancy, and the all-important track rules. There are also general signs that deal with the issues of risk management, traffic control, parking, parties and birthdays, special promotions and general business operation.

Today’s signs are easy to read with bold lettering and graphics and many are printed in two colors for additional impact. Quality signs are printed on durable, high-impact plastic which will hold up to outdoor applications and will not dent, chip or peal.

The issue of liability is on everyone’s mind these days, as well as protection from overzealous lawyers and frivolous claims. By posting proper signage, exposure can be greatly reduced. Many dangerous situations can be avoided and, in the event of a lawsuit, the defendant’s situation will be greatly strengthened by having posted proper rules and policies, especially with claims for “failure to inform”. Many insurance companies, in fact, now require that certain safety rules be posted.

SUGGESTED CONCESSION TRACK RULES
The following is a list of suggested rules for concession track operators that can have made into signage if not available from suppliers. Please note that the rules and regulations may vary from track to track and are subject to local ordinances and state regulations.

1. Drivers only allowed in track area.
2. Fasten all loose clothing before entering the track area.
3. Brake is on the left, gas on the right.
4. Observe the attendant at all times; when the attendant signals, all karts must exit immediately.
5. Keep both hands on the steering wheel at all times.
6. Remain in the kart at all times.
7. If kart stops, remain seated; an attendant will be out to help you.
8. Shoes and shirt must be worn.
9. Keep hand and feet inside of the kart at all times.
10. No bumping or reckless driving.
11. Slow down when entering the pit area.
12. Anyone assumed to be under the influence of alcohol or drugs will not be allowed to ride.
13. When entering the pit area, remain in the kart until all karts are brought in and are stopped.
14. Any misconduct or breaking of rules will result in immediate suspension from the track.
15. While on the premises, a driver assumes all responsibility for his/her actions to property and/or other patrons.

GUIDELINES ON REPORTING INJURIES AND CLAIMS AT CONCESSION TRACKS
The following are guidelines on how to handle injuries and claims at concession tracks. These guidelines are offered as suggestions only. Consult with your insurance agent and follow governmental regulations to determine the most effective method of handling injuries and claims arising from incidents at your track.

1. DO NOT PAINC! Take control of the situation and remain calm
2. DO NOT ADMIT THAT YOU OR AN EMPLOYEE WAS IN ANY WAY NEGLIGENT. Sympathize with the injured party and show concern, but do not admit fault.
3. COMPLETE AND INCIDENT REPORT. Get complete information such as the date of the incident, time, weather conditions, etc.
4. DETERMINE IF AN INJURED PARTY REQUIRES IMMEDIATE MEDICAL ATTENTION. Have the information on emergency medical services readily available.
5. OBTAIN WRITTEN STATEMENTS FROM WITNESSES. Make sure to record names, addresses, telephone numbers, etc. for future reference.
6. SEND ALL APPROPRIATE, COMPLETED DOCUMENTATION TO YOUR INSURANCE AGENT, AND THE STATE IF APPLICABLE. If a serious accident should occur, immediately contact all persons and agencies that will/could be involved, now and in the future.

Source: Beckman Insurance

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Kart Marketing Group, Inc.
Post Office Box 101
Wheaton, IL 60189 USA
Telephone: 630-653-7368
Fax: 630-653-2637
Email: karting@msn.com

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